Your guide to playing responsibly at mmjl
Gambling is a form of entertainment, but it can only stay enjoyable when it is kept under control. At mmjl, our players' wellbeing and financial safety is one of our top priorities.
What is responsible gambling?
mmjl is a platform built for players to enjoy themselves. It is important, though, that gambling stays a fun hobby. Responsible gambling means knowing how to control yourself, setting a budget, and managing the time you spend playing.
Be prepared for the possibility of financial loss, and avoid gambling with the intention of winning back what you have lost. Treat gambling as entertainment only, not as a way to earn money.
Age Restriction
Only players aged 21 and above may play at mmjl, and this age requirement is strictly enforced.
Support tools for players
Below are the ways mmjl can help you stay in control.
Deposit Limits
You can set your own maximum deposit amount per day, per week, or per month. This limit is one of the most effective tools for managing how much you spend. Contact mmjl's support team to request a limit.
Time-Out
If you need a short break, you can request a time-out of 24 hours, one week, or one month. During this period, your account will be locked and you will not be able to play.
Self-Exclusion
If you want to stop playing for a longer period, you can use the self-exclusion tool. You can choose 6 months, 1 year, or longer, and you will not be able to play until that period is over.
Session Time Tracking
A session tracking feature is available so you can see how long you have been playing. You can ask our support team to set it up so you receive a notification when you reach a certain time.
24/7 Myanmar Language Support
If any gambling-related concern comes up, you can contact mmjl's 24/7 Live Chat directly in Myanmar language. The support team puts players' wellbeing first.
Account Protection
Requests to block or restrict an account are handled immediately by the mmjl support team. Accounts are protected with personal data security and SSL encryption.
What it means to have a gambling problem
If you notice any of the following signs, take note that gambling may be becoming a burden.
- Continuing to play in an attempt to win back money you have lost
- Using family budget or important funds for gambling
- Hiding the time you spend gambling from family and friends
- Trying to stop gambling but being unable to
- Feeling restless and having a strong urge to gamble when you are not playing
- Gambling affecting your work, studies or relationships
Healthy gambling practices
Set a budget before you play
Decide in advance how much you are willing to lose, and stop when that amount is gone. See gambling as entertainment, not a way to make money.
Limit your playing time
Set a time limit before each session and stop when it is up. The longer you play, the more likely you are to make poor decisions.
Do not gamble on credit
Avoid borrowing money or gambling on credit while playing. Only play with money you already have.
21+ Age Restriction Policy
You must be 21 or older to play at mmjl. This restriction is a firm policy to protect children and young people, and is a core part of mmjl's service access rules.
When a new player registers, verification checks will be carried out to confirm age. If a player is found to be under 21, the account will be closed and action will be taken in accordance with applicable law.
For parents and guardians
We recommend using parental control tools to block access to gambling sites on your children's phones or computers. The mmjl support team can also provide guidance on this.
How to request a restriction
- Open mmjl Live Chat — available 24/7
- Tell the support team what restriction you want (deposit limit / time limit / account block)
- The support team will process your request and send you a confirmation
- If you want to lift the restriction, you will need to wait until the set period has ended
Self-exclusion details
Choose a period
You can choose 6 months, 1 year, or longer
Takes effect immediately
Protection takes effect as soon as the request is accepted — you will not be able to play
Notifications stopped
Service and promotional emails will stop, and no communications will be sent during the exclusion period
To reopen
You can only request to reopen after the period has ended, and an additional 48-hour waiting period will apply
If you deposit funds during a self-exclusion period, you will not be able to play with them, but the money can be withdrawn. Put your health and family life ahead of the temporary satisfaction gambling may seem to offer.
Need help?
If you feel that gambling is affecting you or a family member, contact the mmjl support team right away. We always put the well-being of our players first.
Contact us via Live Chat
Our support team is available 24/7 in Myanmar language via Live Chat and will respond instantly. You can tell us directly if you want to stop playing or set limits.
Contact us via Email
You can send us any questions about gameplay, limit requests, or account restrictions to [email protected] at any time.
Responsible Approach
Gambling should be fun — make these commitments to yourself:
- Don't chase losses
- Don't play while drunk or under stress
- Don't treat gambling as a source of income
- Don't let gambling cut into family time or work time
- If gambling is affecting your peace of mind, stop immediately and seek help
Always be aware that gambling carries financial risk. Players must be 21+.
What you should know about responsible gambling
Stay healthy and have fun
Play responsibly — mmjl always supports players in staying safe.
Play at mmjl